Wholesale & Dropship Fulfillment Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Role of FlagFootballAdvice.com
We act as a middleman / facilitator connecting leagues to Suppliers. We are not the manufacturer unless explicitly stated.
2. Quotes, Lead Times, and Estimates
Lead times are estimates and may change due to supplier constraints, seasonality, customs, or carrier delays.
3. Samples and Quality Variations
Manufacturing can produce minor variations (shade, stitch, print placement, sizing tolerance). Minor variations are not defects.
4. Artwork, Sizing, and Customer Accuracy
You are responsible for correct:
- sizing charts and roster counts
- spelling and artwork approval
- shipping address accuracy
Errors approved by the customer are not refundable.
5. Proof Approval (Critical)
For custom goods, production begins after your written approval (email, portal approval, or e-sign). Post-approval changes may be impossible.
6. Defects and Claims Window
Defects must be reported within 7 calendar days of delivery with:
- photos/videos of the issue
- quantity affected
- order number
We will coordinate supplier remedy (repair, replace, credit) at our discretion based on supplier policy.
7. Returns
Custom and bulk orders are typically final sale. Returns are only accepted if explicitly authorized in writing.
8. Shipping and Risk of Loss
Risk transfers upon shipment handoff to carrier. Carrier issues are handled via tracking + claims, where applicable.
9. Limitation of Liability
Our liability is limited to the amount paid for the affected goods only, excluding consequential damages.
Contact
FlagFootballAdvice.com, LLC
Support: support@flagfootballadvice.com